quote:

Originally posted by Clint:
impact damage. If weber gives you one it'll be due to their no questions asked policy.

I suppose wert I Mr Weber & it was 2 months fine, give him a new lid. But either weber accidentally put an explosive between the steel & porceline, or something fell on it.

JMHO, of course.

quote:

Originally posted by r benash:

quote:

Originally posted by Clint:
impact damage. If weber gives you one it'll be due to their no questions asked policy.

I suppose wert I Mr Weber & it was 2 months fine, give him a new lid. But either weber accidentally put an explosive between the steel & porceline, or something fell on it.

JMHO, of course.

So I dropped my Performer lid, it got out of round. This was a year after I bought it. It also chipped off some porcelain coating. I called was honest and told them I dropped it. They sent me a new one free.

Yeah, their call - but in my case I told them exactly what happened and was willing to pay.

quote:

Originally posted by Clint:
Brian, now I see it your way. Thanks for putting things in perspective.

Now for me to go to the Ford dealership - this **** truck has 3 small dents that *I* surely didn't put in. Plus my "new" tires have somehow worn down to a lesser level than when I first bought them. They don't look new anymore.

Somebody better make this right for me.

You got my back too, right?

If Weber suffers abuses & is forced to move it's production to China I suppose that's OK, heck, it's the American Way.